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Changing account information

I no longer have access to my mail, can I change my email associated with my account?

  • Users must have full access to mail. Without access to the mail, we will not be able to help with the change of mail. If you don't have access to the account's mail, you can create a new account with a new mail and export profiles from the first account to the new account.

I can't be added to the team because my email is already registered. Can mail be deleted?

  • Yes, you can. To delete an account, send an email from your account email to help@octobrowser.net with the text: "I want to delete my account xxx@xxx.xxx". After sending the letter, duplicate the text in the chat with support so that you can be notified of the result. You can be added to the team after your mail is deleted.