I no longer have access to my email. Can I change the email I have linked to my account?
Users must have full access to their email. If you don't have access to the email, we won't be able to help you recover your password or change your email. To secure your email, set up two-factor authentication and a backup email. Do not click on suspicious links in emails. Maintaining constant access to the email and keeping it functioning is the responsibility of the customer. If you don't have access to the account mail, you can create a new account using a new email, and export profiles from the old account into the new account.
I can't be added to a team because my email is already registered. Can I delete my account email?
Yes, it is possible. To delete your account, contact our Customer Service. Once we receive your request, we will send a message to your account email with a link to confirm access to your Octo Browser account. The link is valid for one hour. Please note that all your account data, including your profiles, will be permanently deleted. It will become possible to add you to a team after your email is deleted.