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Registration FAQ

I have not received a registration email

  • Make sure you have entered a valid and up-to-date email address when registering. If you made a mistake when providing the email address, try to register again by entering a valid email.
  • Check your mailbox Spam folder for the registration confirmation email.
  • Check if there is a limit on the number of emails stored in the mailbox.
  • The email may arrive late (due to mail servers overloads, or technical problems with the recipient's provider). The waiting time can be up to 1 hour.
  • If the activation link email has not arrived within an hour after registration, and you have followed all the steps described here, please contact our support via telegram.